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What does it mean to trust a museum?

“Last September, AAM released Museums and Trust 2021, a survey that measured how museums were performing during a time of record public distrust in a wide range of institutions, from news outlets to the government. As with any good research, these results raised as many questions as they answered, and we invited readers to contribute their own thoughts on the subject of trust. James Gardner took a critical look at the nature of public trust, and what the public thinks museums do. Today on the blog, John Voiklis and John Fraser examine the trust data in the context of their own work at the nonprofit research institution Knology.” [introduction on webpage]